MedSpa Bookings ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit www.medspabookings.co or submit an enquiry through our forms.
1. Information we collect
- Information you submit via the strategy-call form: first name, last name, email, phone, clinic name, website, Instagram URL, city, state, main challenge, monthly lead volume, current CRM / booking system, and your SMS consent selection.
- Communication you send to admin@medspabookings.co or via our phone line.
- Standard web analytics (e.g., page views, device type, anonymised IP) if and when we activate Google Analytics, Meta Pixel, or Google Tag Manager. These IDs are stored as environment variables and are not active until the operator enables them.
2. How we use your information
- To respond to your enquiry and schedule a strategy call.
- If you opt in, to send you SMS text messages about your strategy call and our services. Message & data rates may apply; message frequency varies. You can reply STOP at any time to opt out, or HELP for assistance. SMS consent is not a condition of purchase, and we do not share SMS opt-in data with third parties for marketing.
- To improve our service offering and website experience.
- To comply with applicable legal obligations.
We do not sell or rent your personal information.
3. Service providers
We use third-party services to operate our website and contact you, including Resend (transactional email) and GoHighLevel / LeadConnector (CRM, messaging, and appointment scheduling). These providers process information solely on our behalf, under their own privacy policies.
4. Cookies and analytics
When analytics tools are activated, we use cookies and similar technologies to understand how visitors interact with the site. You can opt out by adjusting your browser settings.
5. Data retention
We retain enquiry information only as long as needed to provide our service and meet legal or business requirements. You may request deletion of your data at any time by emailing admin@medspabookings.co.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or object to the processing of your personal data. Contact us at admin@medspabookings.co to exercise these rights.
7. Updates to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.
8. Contact
MedSpa Bookings · Operated under Marco Globals
Email: admin@medspabookings.co
Phone: +1 662 344 5067